Terms & Conditions
Effective Date: January 11, 2026
1. Introduction and Acceptance
Agreement to Terms
Welcome to WidelAI ("Platform," "Service," or "Services"). WidelAI is owned and operated as a brand of WidelAI Inc., a Delaware corporation ("Company," "we," "us," or "our"). These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "you," or "your") and LushBinary Inc.
Scope of Agreement
By accessing, using, registering for, or interacting with WidelAI via chat.widelai.com, our mobile applications, APIs, or any related services, you acknowledge that you have read, understood, and agree to be bound by:
- These Terms of Service
- Our Privacy Policy (incorporated by reference)
- Our Acceptable Use Policy (incorporated by reference)
- Any additional terms, policies, or guidelines we may publish
IMPORTANT: If you do not agree to all terms and conditions of this Agreement, you are not authorized to use our Services and must discontinue use immediately. Continued use constitutes acceptance of these Terms.
Eligibility and Capacity
By using our Services, you represent and warrant that:
- You are at least 18 years old or the age of majority in your jurisdiction.
- You have the legal capacity to enter into this Agreement.
- You are not prohibited from using our Services under applicable law.
- All information you provide is accurate, current, and complete.
2. Services Description and Availability
Service Overview
WidelAI provides access to premium artificial intelligence services and tools, including but not limited to:
- AI Chat Interfaces: Access to multiple AI models including ChatGPT, Gemini, and others as they become available.
- Content Generation: Text generation, writing assistance, code generation, and creative content creation.
- Audio Services: Speech-to-text transcription, audio analysis, and related audio processing capabilities.
- Prompt Enhancement: Tools to optimize and improve user prompts for better AI interactions.
- Additional Features: Analytics, usage tracking, collaboration tools, and other features as developed.
Service Availability and Modifications
We reserve the right to:
- Modify, suspend, or discontinue any aspect of our Services at any time.
- Add or remove AI models and features based on availability and business decisions.
- Implement usage limits, rate limiting, or other restrictions as necessary.
- Perform maintenance, updates, and improvements that may temporarily affect service availability.
Token Allocation and Usage
Each active subscription includes 3,000,000 (3 million) tokens per monthly billing cycle. Token allocations reset at the beginning of each billing period and unused tokens do not carry over unless explicitly stated otherwise.
Service Disclaimer: Services are provided "as available" and may be subject to interruptions, limitations, or changes. We do not guarantee continuous, uninterrupted, or error-free service availability.
3. Subscription Plans, Pricing, and Payment Terms
Current Pricing Structure
We offer the following subscription plans:
- Monthly Plan: USD $12.00 or INR ₹999 (billed monthly)
- Annual Plan: USD $120.00 or INR ₹9,999 (billed annually)
All prices are inclusive of applicable taxes and fees. Currency and pricing may vary by region.
Price Changes and Modifications
We reserve the right to modify subscription prices, plans, and features at any time. For existing subscribers, price changes will take effect at the next billing cycle after at least 30 days' written notice. Continued use of our Services after price changes constitutes acceptance of the new pricing.
Billing and Payment Processing
Payment processing is handled by our authorized payment partners:
- International Customers: TagMango Inc. processes payments for customers outside India.
- Indian Customers: TagMango Private Limited processes payments for customers in India.
By subscribing, you authorize automatic recurring charges to your chosen payment method. You are responsible for maintaining current, accurate billing information.
Payment Failures and Account Suspension
Failed payments, chargebacks, or payment disputes may result in:
- Immediate suspension of service access
- Account termination after repeated payment failures
- Additional fees for payment processing or collection efforts
- Reporting to credit agencies or collection services (where permitted by law)
Taxes and Additional Fees
You are responsible for all applicable taxes, duties, and government fees related to your use of our Services. We may collect such taxes as required by law. Additional fees may apply for premium features, excess usage, or special services.
4. Refund Policy and Cancellation Terms
No Refund Policy
ALL PAYMENTS MADE TO WIDELAI ARE FINAL AND NON-REFUNDABLE.This policy applies regardless of usage, satisfaction, or circumstances, including but not limited to:
- Unused services, tokens, or subscription periods
- Dissatisfaction with service quality or AI outputs
- Technical issues or service interruptions
- Changes to service features or pricing
- Account suspension or termination for policy violations
- Voluntary cancellation at any time during the subscription period
Subscription Cancellation
You may cancel your subscription at any time through your account settings or by contacting support. Cancellation will:
- Prevent future billing charges
- Allow continued access until the end of your current billing period
- Result in loss of access to premium features after the billing period ends
- Not result in any refund for the current or previous billing periods
Legal Exceptions
Refunds may only be provided when:
- Explicitly required by applicable consumer protection laws
- Ordered by a court of competent jurisdiction
- Determined necessary by regulatory authorities
- Agreed to in writing by LushBinary Inc. in exceptional circumstances
Chargeback and Dispute Policy
Initiating chargebacks or payment disputes without first contacting our support team may result in:
- Immediate account suspension or termination
- Forfeiture of all remaining service credits or tokens
- Additional fees for chargeback processing
- Prohibition from future use of our Services
5. Token Usage Policy and Virtual Currency Terms
Definition and Nature of Tokens
"Tokens" are virtual units of service capacity used to measure and limit your usage of AI services on our platform. Tokens are consumed when you interact with AI models, generate content, or use other platform features. Token consumption varies based on the complexity and length of inputs and outputs.
Important: Tokens are virtual service credits with no monetary value, not currency, securities, or assets of any kind.
Token Allocation and Limits
- Monthly Allocation: Each active subscription includes 3,000,000 tokens per billing cycle.
- Reset Schedule: Token counts reset at the beginning of each billing period.
- No Rollover: Unused tokens expire and do not carry over to subsequent billing periods.
- Usage Tracking: Token consumption is tracked in real-time and displayed in your account dashboard.
- Overage Policy: Services may be limited or suspended when monthly allocation is exhausted.
Token Restrictions and Limitations
Tokens are subject to the following restrictions:
- No Cash Value: Tokens cannot be exchanged for money, refunded, or converted to currency.
- Non-Transferable: Tokens cannot be sold, transferred, or shared with other users.
- Platform-Specific: Tokens can only be used within the WidelAI platform.
- Expiration: Tokens expire at the end of each billing cycle or upon account termination.
- No Guarantee: We do not guarantee token availability or consistent consumption rates.
Service Limitations and Overages
When your monthly token allocation is exhausted:
- AI services may be limited, throttled, or temporarily suspended
- You may need to wait until the next billing cycle for full service restoration
- Upgrade options may be available (subject to plan availability)
- We are not liable for service interruptions due to token exhaustion
Token Calculation and Consumption
Token consumption is calculated based on various factors including but not limited to:
- Length and complexity of input prompts
- Length and complexity of AI-generated responses
- Type of AI model or service used
- Additional processing requirements (images, audio, etc.)
- System overhead and processing costs
Token consumption rates may vary and are subject to change without notice. We reserve the right to modify token calculation methods to reflect actual service costs.
6. User Accounts and Security Obligations
Account Registration and Verification
To use our Services, you must create an account and provide accurate, complete, and current information. You are responsible for maintaining the accuracy of your account information and promptly updating any changes.
Account Security and Credentials
You are solely responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Immediately notifying us of any unauthorized access or security breaches
- Using strong, unique passwords and enabling available security features
- Logging out of your account when using shared or public devices
Account Sharing and Transfer Restrictions
You may not:
- Share your account credentials with others
- Allow others to access your account
- Transfer, sell, or assign your account to another party
- Create multiple accounts to circumvent usage limits
- Use automated tools to create or manage accounts
Account Suspension and Termination
We may suspend or terminate your account immediately, without notice, for:
- Violation of these Terms or our policies
- Fraudulent or illegal activities
- Payment failures or chargebacks
- Abuse of our Services or systems
- Any conduct that may harm our business or other users
7. Intellectual Property Rights and Ownership
Our Intellectual Property
LushBinary Inc. owns all rights, title, and interest in and to:
- The WidelAI platform, software, and technology
- All trademarks, service marks, logos, and brand elements
- Proprietary algorithms, prompt libraries, and optimization tools
- User interfaces, designs, and visual elements
- Documentation, tutorials, and educational materials
- All improvements, modifications, and derivative works
Limited License to Use
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to:
- Access and use our Services for your personal or internal business purposes
- Use our platform features and tools as intended
- Download and use any materials we expressly make available for download
This license automatically terminates upon termination of your account or violation of these Terms.
Intellectual Property Restrictions
You may not, without our express written consent:
- Copy, modify, distribute, or create derivative works of our platform or content
- Reverse engineer, decompile, or disassemble our software or systems
- Use our trademarks, logos, or brand elements
- Remove, alter, or obscure any proprietary notices or labels
- Use our intellectual property to create competing services
- Extract, scrape, or harvest data from our platform
Third-Party Intellectual Property
Our Services may incorporate third-party software, content, or services. You acknowledge that such third-party materials are owned by their respective owners and are subject to separate license terms and conditions.
DMCA and Copyright Infringement
We respect intellectual property rights and expect our users to do the same. If you believe your copyrighted work has been infringed, please contact us at support@widelai.com with detailed information about the alleged infringement.
8. User Conduct and Prohibited Activities
General Conduct Requirements
When using our Services, you agree to:
- Comply with all applicable laws, regulations, and third-party rights
- Use our Services only for lawful, legitimate purposes
- Respect the rights and dignity of other users
- Provide accurate information and maintain account security
- Report any violations or security issues to us promptly
Strictly Prohibited Activities
The following activities are strictly prohibited and may result in immediate account termination:
- Illegal Activities: Using our Services for any illegal purpose or in violation of any laws
- Harmful Content: Creating, sharing, or requesting content that is harmful, abusive, hateful, discriminatory, or threatening
- Misinformation: Deliberately creating or spreading false, misleading, or deceptive information
- Privacy Violations: Attempting to obtain or sharing personal information without consent
- Intellectual Property Infringement: Violating copyrights, trademarks, or other intellectual property rights
- System Abuse: Attempting to hack, disrupt, or gain unauthorized access to our systems
- Commercial Misuse: Using our Services to compete with us or create similar services without permission
Technical and Security Restrictions
You may not:
- Reverse engineer, decompile, or attempt to extract source code from our platform
- Use automated tools, bots, or scripts to access our Services
- Attempt to bypass usage limits, security measures, or access controls
- Interfere with or disrupt our Services or servers
- Introduce viruses, malware, or other harmful code
- Monitor or copy our content or technology without permission
Account and Service Misuse
You may not:
- Share, sell, or transfer your account access to others
- Create multiple accounts to circumvent limitations
- Use our Services on behalf of third parties without disclosure
- Resell or redistribute our Services without authorization
- Use our Services to develop competing AI platforms
Content and Communication Standards
When creating content or communicating through our platform, you may not:
- Generate content that violates applicable laws or regulations
- Create content that infringes on third-party rights
- Attempt to generate inappropriate, harmful, or offensive material
- Use our Services to harass, threaten, or intimidate others
- Impersonate others or misrepresent your identity or affiliations
Enforcement and Consequences
Violations of these conduct requirements may result in:
- Warning notices and account restrictions
- Temporary or permanent suspension of service access
- Immediate account termination without refund
- Legal action and cooperation with law enforcement
- Liability for damages caused by violations
9. Content Ownership, Usage Rights, and AI Output Terms
User-Generated Content
You retain ownership of content you create, upload, or input into our Services ("User Content"). However, by using our Services, you grant us a worldwide, non-exclusive, royalty-free license to:
- Store, process, and transmit your User Content to provide our Services
- Use aggregated, anonymized data for service improvement and research
- Display your content within our platform as necessary for service operation
- Create backups and ensure data redundancy for service reliability
AI-Generated Output Ownership
Subject to these Terms and applicable third-party provider terms, you may use AI-generated content ("Output") created through our Services for lawful purposes, including commercial use. However:
- Output ownership is subject to the terms of the underlying AI provider (OpenAI, Google, etc.)
- Similar outputs may be generated for other users using similar prompts
- We do not claim ownership of your lawfully generated Output
- You are responsible for ensuring Output complies with applicable laws and third-party rights
Important Disclaimers for AI Output
- No Warranty: We make no warranties about the accuracy, completeness, or quality of AI-generated Output
- Intellectual Property Risk: Output may inadvertently infringe third-party intellectual property rights
- Content Liability: You are solely responsible for verifying Output does not violate laws or third-party rights
- No Guarantee of Uniqueness: Similar or identical Output may be generated for other users
- Third-Party Terms Apply: Use of Output is subject to the terms of underlying AI providers
Third-Party AI Provider Terms
Our Services integrate AI technologies from multiple providers including OpenAI and Google (Gemini). Your use of Output generated by these services is subject to their respective terms of service and usage policies, which you agree to comply with.
Content Monitoring and Moderation
We reserve the right to:
- Monitor User Content and Output for compliance with our policies
- Remove or restrict access to content that violates our Terms
- Implement automated content filtering and safety measures
- Cooperate with law enforcement regarding illegal content
- Suspend accounts that repeatedly generate prohibited content
Data Usage for Service Improvement
We may use aggregated, anonymized usage data and patterns to:
- Improve AI model performance and accuracy
- Develop new features and capabilities
- Conduct research and development in AI technology
- Optimize platform performance and user experience
- Ensure compliance with safety and content policies
This usage does not include personally identifiable information or specific content that could be traced back to individual users.
10. Third-Party Services and Integrations
Third-Party AI Providers
Our Services integrate AI technologies from multiple third-party providers including but not limited to:
- OpenAI (ChatGPT, GPT models)
- Google (Gemini and related AI services)
Third-Party Terms and Policies
Your use of our Services is subject to the terms of service, privacy policies, and usage policies of these third-party providers. We do not control these third-party services and are not responsible for their availability, performance, or policies.
Service Availability and Changes
Third-party AI services may:
- Become unavailable or experience outages beyond our control
- Change their terms, pricing, or capabilities
- Discontinue services or restrict access
- Modify their AI models or output quality
We are not liable for any disruptions, changes, or limitations imposed by third-party providers.
Disclaimer of Third-Party Services
WE DO NOT ENDORSE, WARRANT, OR GUARANTEE THE ACCURACY, RELIABILITY, OR QUALITY OF THIRD-PARTY AI SERVICES. YOUR USE OF THESE SERVICES IS AT YOUR OWN RISK. WE ARE NOT RESPONSIBLE FOR ANY DAMAGES, LOSSES, OR ISSUES ARISING FROM THIRD-PARTY SERVICE FAILURES, CHANGES, OR LIMITATIONS.
11. Disclaimers and Warranties
DISCLAIMER OF WARRANTIES
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR SERVICES ARE PROVIDED "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS." WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING:
- WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
- WARRANTIES REGARDING ACCURACY, RELIABILITY, OR COMPLETENESS OF CONTENT OR SERVICES
- WARRANTIES OF UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE SERVICE
- WARRANTIES REGARDING THE RESULTS OR OUTCOMES FROM USING OUR SERVICES
- WARRANTIES THAT DEFECTS WILL BE CORRECTED OR THAT OUR SERVICES ARE FREE OF VIRUSES OR HARMFUL COMPONENTS
AI-Generated Content Disclaimers
AI-generated content may contain:
- Inaccurate, incomplete, or misleading information
- Biased, inappropriate, or offensive content
- Content that infringes third-party intellectual property rights
- Outdated or obsolete information
- Technical errors or inconsistencies
You should independently verify all AI-generated content before relying on it for any purpose.
Service Availability and Performance
We do not warrant that our Services will:
- Be available 24/7 without interruption
- Meet your specific requirements or expectations
- Operate without errors, bugs, or technical issues
- Be compatible with all devices, browsers, or operating systems
- Provide consistent response times or performance levels
User Responsibility
You acknowledge and agree that:
- Your use of our Services is at your sole risk and discretion
- You are responsible for evaluating the accuracy and usefulness of all content and services
- You should not rely solely on AI-generated content for important decisions
- You are responsible for backing up your data and content
- You should implement appropriate security measures for your account and data
12. Limitation of Liability and Indemnification
LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LUSHBINARY INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY:
- INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
- LOSS OF PROFITS, REVENUE, DATA, OR USE
- BUSINESS INTERRUPTION OR LOSS OF BUSINESS OPPORTUNITIES
- COST OF SUBSTITUTE GOODS OR SERVICES
- PERSONAL INJURY OR PROPERTY DAMAGE
- DAMAGES ARISING FROM THIRD-PARTY SERVICES OR CONTENT
THIS LIMITATION APPLIES REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
MAXIMUM LIABILITY CAP
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT, OR OTHERWISE) EXCEED THE GREATER OF:
- THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR
- ONE HUNDRED DOLLARS ($100 USD)
User Indemnification
You agree to indemnify, defend, and hold harmless LushBinary Inc., its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or relating to:
- Your use or misuse of our Services
- Your violation of these Terms or applicable laws
- Your User Content or any content you generate using our Services
- Your infringement of any third-party rights
- Any claims by third parties related to your use of AI-generated content
- Your breach of any representations or warranties made in these Terms
Specific Disclaimers
We are not liable for:
- Decisions made based on AI-generated content
- Intellectual property infringement claims related to AI outputs
- Data loss or corruption
- Service interruptions or downtime
- Third-party service failures or changes
- Security breaches or unauthorized access to your account
- Compatibility issues with your devices or software
Jurisdictional Limitations
Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law. These limitations and exclusions apply even if any remedy fails of its essential purpose.
Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, internet outages, or failures of third-party services.
13. Age Requirements and Parental Consent
Minimum Age Requirements
Our Services are intended for users who are at least 18 years old or the age of majority in their jurisdiction. Users under 18 may only use our Services with verifiable parental or guardian consent and supervision.
Child Protection
We do not knowingly collect personal information from children under the minimum digital consent age (13 in the US; 16 in the EU unless lowered by member state law) without proper parental consent. If we discover such collection has occurred, we will delete the information promptly.
Parental Responsibility
Parents and guardians are responsible for:
- Monitoring their children's use of our Services
- Ensuring compliance with these Terms
- Supervising AI interactions and generated content
- Taking responsibility for any charges or violations
Age Verification
By using our Services, you represent and warrant that you meet the minimum age requirements or have obtained proper parental consent. We may request age verification at any time and suspend accounts that cannot provide adequate verification.
14. Account Termination and Suspension
Termination by User
You may terminate your account at any time by:
- Canceling your subscription through account settings
- Contacting our support team
- Following account deletion procedures in your dashboard
Termination by you does not entitle you to any refund and you remain liable for all charges incurred prior to termination.
Termination by Company
We may suspend or terminate your account immediately, without prior notice, for:
- Violation of these Terms or our policies
- Fraudulent, illegal, or harmful activities
- Payment failures, chargebacks, or billing disputes
- Abuse of our Services or systems
- Threats to the security or integrity of our platform
- Repeated violations after warnings
- Any conduct that may harm our business, users, or reputation
Effects of Termination
Upon termination of your account:
- Your access to our Services will be immediately revoked
- All unused tokens and credits will be forfeited
- Your account data may be deleted after a reasonable period
- You remain liable for all outstanding charges and obligations
- Certain provisions of these Terms will survive termination
Data Retention After Termination
After account termination, we may:
- Retain certain data as required by law or for legitimate business purposes
- Delete your personal data according to our Privacy Policy
- Preserve data related to legal disputes or investigations
- Maintain aggregated, anonymized usage data for research purposes
Survival of Terms
The following provisions survive termination of these Terms:
- Intellectual property rights and restrictions
- User indemnification obligations
- Limitation of liability and disclaimers
- Governing law and dispute resolution
- Payment obligations and no-refund policy
No Refunds Upon Termination
TERMINATION OF YOUR ACCOUNT FOR ANY REASON DOES NOT ENTITLE YOU TO ANY REFUND OF FEES PAID. ALL PAYMENTS ARE FINAL AND NON-REFUNDABLE, INCLUDING IN CASES OF ACCOUNT TERMINATION FOR POLICY VIOLATIONS.
15. Governing Law, Jurisdiction, and Dispute Resolution
Governing Law
These Terms and your use of our Services are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.
Jurisdiction and Venue
Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Delaware, United States. You hereby consent to the personal jurisdiction and venue of such courts and waive any objection to such jurisdiction or venue.
Mandatory Arbitration
EXCEPT WHERE PROHIBITED BY LAW, ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES SHALL BE RESOLVED BY BINDING ARBITRATION RATHER THAN IN COURT.
- Arbitration will be conducted by the American Arbitration Association (AAA)
- The arbitration will be held in Delaware, United States
- The arbitrator's decision will be final and binding
- You waive your right to a jury trial
- You waive your right to participate in class action lawsuits
Exceptions to Arbitration
The following disputes are not subject to arbitration:
- Disputes seeking injunctive or equitable relief
- Intellectual property infringement claims
- Small claims court actions (under applicable jurisdictional limits)
- Disputes where arbitration is prohibited by law
Class Action Waiver
YOU AGREE THAT DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY. YOU WAIVE YOUR RIGHT TO PARTICIPATE IN CLASS ACTIONS, COLLECTIVE ACTIONS, OR OTHER REPRESENTATIVE PROCEEDINGS.
Limitation Period
Any claim or cause of action arising out of or related to these Terms or our Services must be filed within one (1) year after such claim or cause of action arose, or it will be forever barred.
International Users
If you are accessing our Services from outside the United States, you acknowledge that you are doing so at your own initiative and are responsible for compliance with local laws. These Terms will be enforced to the maximum extent permitted by your local law.
16. General Provisions and Miscellaneous Terms
Entire Agreement
These Terms, together with our Privacy Policy and any additional terms referenced herein, constitute the entire agreement between you and LushBinary Inc. regarding your use of our Services and supersede all prior agreements and understandings.
Modifications to Terms
We reserve the right to modify these Terms at any time. Material changes will be communicated through:
- Email notification to your registered email address
- Prominent notice on our website or within our Services
- In-app notifications or announcements
Continued use of our Services after changes take effect constitutes acceptance of the modified Terms.
Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect. The invalid provision will be replaced with a valid provision that most closely reflects the original intent.
Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision. Any waiver must be in writing and signed by an authorized representative.
Assignment
You may not assign or transfer these Terms or your account without our written consent. We may assign these Terms and our rights and obligations to any third party without restriction, including in connection with a merger, acquisition, or sale of assets.
Force Majeure
Neither party will be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, government actions, or internet outages.
Headings and Interpretation
Section headings are for convenience only and do not affect interpretation. These Terms will be interpreted fairly and not strictly for or against either party.
Electronic Communications
You consent to receive communications from us electronically, including agreements, notices, and disclosures. Electronic communications satisfy any legal requirement for written communications.
17. Contact Information and Legal Notices
Company Information
LushBinary Inc.
A Delaware Corporation
📧 General Inquiries: support@widelai.com
📧 Support: support@widelai.com
📧 Legal Notices: support@widelai.com
📧 Privacy Matters: support@widelai.com
📧 Business Development: support@widelai.com
📍 131 Continental Dr Suite 305
Newark, DE 19713, USA
Legal Notice Requirements
All legal notices, including but not limited to DMCA takedown requests, subpoenas, court orders, and formal legal communications, must be sent to:
Legal Department
LushBinary Inc.
📧 support@widelai.com
📍 131 Continental Dr Suite 305
Newark, DE 19713, USA
Subject Line: "Legal Notice - [Type of Notice]"
Response Times and Communication
We aim to respond to inquiries within the following timeframes:
- General Support: 1-3 business days
- Technical Issues: 1-2 business days
- Billing Inquiries: 1-2 business days
- Legal Notices: As required by law
- Privacy Requests: Within 30 days (as required by applicable law)
- Emergency Security Issues: Within 24 hours
Service of Process
For service of legal process, please contact our registered agent in Delaware or send to our legal department at the address above. We maintain a registered agent for service of process as required by Delaware law.
International Users
For users outside the United States, all communications should be in English and directed to the contact information above. We may not be able to respond to communications in languages other than English.
Cookies, Analytics, and Tracking
Our Services use cookies and similar tracking technologies to enhance your experience, analyze usage, and support marketing efforts. By using our Services, you acknowledge that we use the following third-party analytics and tracking tools, subject to your cookie preferences:
- Google Analytics (GA4): For website traffic analysis and usage statistics.
- Mixpanel: For product analytics, user behavior tracking, and feature usage analysis.
- Hotjar: For session recordings, heatmaps, and user experience research.
Analytics and marketing cookies are only activated after you provide consent through our cookie preference center. Essential cookies required for site functionality are always active. You may change your cookie preferences at any time via the "Cookie Preferences" link in the footer. For full details, please review our Privacy Policy and Cookie Policy.
Effective Date and Version
Effective Date: January 11, 2026
Version: 2.0
Last Updated: January 11, 2026
Previous Version Effective: August 14, 2025
By using WidelAI services after the effective date above, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.